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How Secure is your Video Conferencing?

April 2, 2020
Derek Read

As the UK and other countries grapple with the realities of life under lockdown, video conferencing apps have become pretty essential. But how secure are they?!

There are plenty of different apps vying for users but Zoom has emerged as one of the most-used. But after revelations it was sending background user data to Facebook, it now seems that Zoom’s encryption isn’t exactly what it said it was. According to a report from The Intercept, Zoom’s video meetings are not end-to-end (E2E) encrypted as the company states on its website. ‘Currently, it is not possible to enable E2E encryption for Zoom video meetings,’ a spokesperson told the site.

How Secure is your Video Conferencing?

Instead, the company has TLS encryption in place. This is essentially what browsers use to secure HTTPS websites and it means that data is encrypted between users and Zoom’s servers. But that’s different from ‘end-to-end’ encryption which protects all content shared between users from the company providing the service. ‘When we use the phrase ‘End to End’ in our other literature, it is in reference to the connection being encrypted from Zoom end point to Zoom end point,’ the company told The Intercept. ‘Content is not decrypted as it transfers across the Zoom cloud.’

Further adding to the confusion is that the company says the in-meeting chat does support E2E as Zoom doesn’t have the key to unlock those messages. If it makes you feel any better, Zoom says it only collects data about meetings to help it improve its service. Things like IP addresses, OS details and which device you use. It also says it doesn’t let employees access the contents of meetings or sell any user data of any kind on to third parties.

Extracts from article on the Metro. Read more:

The Latest Video Conferencing with Wildix!

100% secure by design using Web RTC browser to browser communication

Wildix Video Conferencing guarantees the best audio and video quality. Start a video conference from the web interface with no additional hardware to install. Invite colleagues or external users at any time and choose whether to activate the conference in audio and video or audio-only mode. Perfect for desktop, tablet and mobile, video conferencing is available on all types of device.

The modern way to conference with Wildix Cloud PBX allows you to be mid conversation on the phone, or any device, and switch to screen share. Instantly turn your voice call into a video call and seamlessy continue the conversation. Share files instantaneously and collaborate with your colleages and clients using the latest web-based, real-time solution.

  • Easy set-up with no additional hardware to install
  • 100% Secure file share of audio, video and docs from browser to browser
  • HD video plus high audio quality with easy screen sharing
  • Integration on any device to take the conference with you
  • Easily invite participants by email to join the conference via a link

Use my Contact Form to get in touch with me about Wildix Cloud PBX Phone System. Or, give me a call on 0800 774 7772

What are the best practices for video conferencing to give great results?