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Imran Khan & Partners Solicitors

A dedicated charity, providing support and training to help prevent forced marriages and honour based abuse within the UK and beyond

CASE STUDY

Imran Khan and Partners are a leading solicitors practice based in the heart of London specialising in criminal defence, actions against the police and public law with particular expertise in human rights. Established in 2000, our practice has developed a reputation for excellence in all areas of our work.  Their practice prides itself on its commitment to its clients, for whom it pursues the best possible outcome with rigour and litigation excellence.

The Challenge

Imran Khan and Partners were receiving poor support, poor advice and paying too much for their current IT and telephony.  The contract they were in meant issues were left to escalate out of control and with a PAYG contract support was costing them an astronomical sum of money.  Their phone system was outdated, calls were expensive and expanding the system was not viable with the current technology.

World Tech Solution

World Tech initially got introduced to IKP to look at their current backup solution, we were offering a cloud based solution to replace their current tape backup.  After implementing this IKP were impressed with the way we worked and the pricing compared to their current supplier.  IKP asked us to audit their current system and World Tech recommended a VoIP solution, high speed leased line, a full refresh of servers and PCs and a support contract to compliment it.  

Results

Our service contract offers unlimited onsite and remote support which encourages us to maintain and implement preventative maintenance measures to minimise issues, IKP have benefited from this service by improving service whilst drastically reducing monthly IT and Telecoms costs.  IKP have also opended a number of satellite offices since and due to the technology that we have implemented expansion into these offices have been seamless.

Customer Requirements
  • Improved Internet Connectivity
  • Hardware Refresh
  • Telecoms Solution
  • Ongoing IT Support
Solution Components
  • Proactive IT Support
  • Hosted VoIP Solution
  • Consultancy
  • Business Continuity